Business Information

Business Name: FireDiamond Global Services

CEO and President: Michaelangelo Aveina

Business Type: Sole Proprietor (Veteran-Owned Small Business)

Business address will be provided upon request.

Country of Operation: Japan

Service Area: Japan, United States, and International (Remote & On-site)

Business hours: Monday–Friday, 10:00–18:00 (Japan Standard Time), or by appointment.

Contact Email: info@firediamondglobalservices.com

Phone: 080-7123-0305

Website: https://firediamondglobalservices.com

Description of Services

FireDiamond Global Services provides professional services including, but not limited to:

Cybersecurity and IT consulting

Systems and infrastructure support

Risk assessments and security advisory services

English language instruction and educational services

Technical training and professional consulting

Services are delivered remotely and/or on-site based on client agreement.

Pricing & Payments

Prices are listed on our website or provided via written quote or invoice.

Payments are processed securely through Stripe, and supported payment methods may include major credit and debit cards, Apple Pay, and Google Pay as enabled through our payment provider.

Accepted payment methods include major credit and debit cards.

Prices may be listed as tax-inclusive where applicable.

Billing & Payment Terms

Payment terms are stated on each invoice.

Standard payment terms are Net 30 days, unless otherwise agreed in writing.

Late payments may result in service suspension until payment is received.

Refund & Cancellation Policy

Due to the nature of professional and educational services, all sales are final unless otherwise stated in a written agreement.

Cancellations must be made at least 24 hours in advance for scheduled sessions.

Missed sessions without notice are non-refundable.

Service Delivery Policy

Digital services and online instruction are delivered via secure platforms.

On-site services are scheduled by mutual agreement.

Access details, meeting links, or service instructions are provided after payment confirmation.

Customer Support

For billing questions, service inquiries, or support requests, please contact:

info@firediamondglobalservices.com

We aim to respond within 1–2 business days.

Legal & Compliance

FireDiamond Global Services operates in compliance with applicable Japanese and international business regulations. We do not store customer credit card information. All payment data is handled securely by our payment processor.

Privacy & Data Protection

Customer information is used solely for service delivery, billing, and communication purposes. We do not sell or share personal data with third parties except as required to process payments or comply with legal obligations.