Effective Date: February 12,2026

Business Name: FireDiamond Global Services

Website: https://www.firediamondglobalservices.com

1. Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Services Provided

FireDiamond Global Services provides professional services including but not limited to:

English language instruction (online and in-person)

Japanese language instruction

Translation and interpretation services

IT training and consulting

Cybersecurity consulting services

Installation of security systems (including CCTV and monitoring systems)

General technical and facility support services

Services may be delivered remotely or on-site depending on the agreement with the client.

3. Payments

All payments are processed securely through Stripe or other approved payment processors.

Prices are listed in USD or JPY depending on the service.

Payment is required before service delivery unless otherwise agreed in writing.

Custom service pricing may be determined after consultation.

We reserve the right to modify pricing at any time.

4. Refund Policy

Online lessons may be rescheduled with at least 24 hours’ notice.

Cancellations made less than 24 hours before scheduled service may not be eligible for a refund.

Refunds for service packages are handled on a case-by-case basis.

Hardware installations (e.g., cameras, equipment) are subject to manufacturer warranty policies.

5. Client Responsibilities

Clients agree to:

Provide accurate contact and billing information

Ensure access to installation areas when applicable

Comply with all applicable laws and regulations

Not misuse our services for unlawful purposes

6. Limitation of Liability

FireDiamond Global Services is not liable for:

Indirect or consequential damages

Service interruptions due to factors outside our control

Third-party service provider issues (e.g., Stripe, hosting platforms)

Equipment failures covered under manufacturer warranties

Our total liability shall not exceed the amount paid for the service in question.

7. Intellectual Property

All materials provided during training, lessons, or consulting remain the intellectual property of FireDiamond Global Services unless otherwise agreed in writing.

Clients may not reproduce or redistribute materials without written permission.

8. Warranties

We provide services in a professional and workmanlike manner.

Except as expressly stated, services are provided "as is" without additional warranties.

9. Governing Law

These Terms shall be governed by applicable laws depending on the service location and jurisdiction in which business is conducted.

10. Changes to Terms

We reserve the right to update these Terms at any time.

Changes will be posted on this page with a revised effective date.

11. Contact Information

FireDiamond Global Services

Email: info@firediamondglobalservices.com

Website: https://www.firediamondglobalservices.com