Privacy Policy

FireDiamond Global Services

Effective Date: February 12,2026

1. Introduction

FireDiamond Global Services (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

Name

Email address

Phone number

Billing information

Service inquiry details

This information is collected when you:

Submit a contact form

Book a service

Request a quote

Make a payment

B. Payment Information

All payments are processed securely through Stripe. We do not store or have access to your full credit card information.

C. Technical Information

We may automatically collect:

IP address

Browser type

Device information

Website usage data

This information helps improve website performance and security.

3. How We Use Your Information

We use collected information to:

Provide and deliver services

Respond to inquiries

Send invoices and payment confirmations

Improve our services

Maintain website security

Comply with legal obligations

We do not sell or rent personal information to third parties.

4. Payment Processing

Payments are processed through Stripe, a secure third-party payment provider. Stripe may collect and process payment information in accordance with its own Privacy Policy.

We do not store full credit card numbers on our servers.

5. Information Sharing

We may share information only when necessary:

With payment processors (e.g., Stripe)

With service providers assisting in business operations

When required by law or legal authority

We do not share personal information for marketing purposes.

6. Data Retention

We retain personal information only as long as necessary to:

Provide services

Maintain financial records

Comply with legal requirements

After that period, information is securely deleted or anonymized.

7. Security Measures

We implement reasonable administrative and technical safeguards to protect your information, including:

Secure hosting through Squarespace

Encrypted payment processing

Password-protected business systems

Two-factor authentication where applicable

However, no online system can guarantee 100% security.

8. Cookies and Tracking

Our website may use cookies or analytics tools to improve functionality and user experience.

You may adjust your browser settings to refuse cookies, though this may affect website functionality.

9. Your Rights

You may request to:

Access your personal information

Correct inaccurate information

Request deletion where legally permissible

To exercise these rights, contact us at:

info@firediamondglobalservices.com

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Information

FireDiamond Global Services

Representative: Michaelangelo Aveina

Email: info@firediamondglobalservices.com

Phone: 080-7123-0305

Business address provided upon request